Skip to content- We provide a 60-day warranty on our models.
– - During this period, you can replace your item with a similar one in case of improper quality.
– - All our items undergo quality control before shipping.
— - We make sure to check the mechanisms of the models and all their moving parts, as well as their appearance and completeness of the set.
–– - However, despite prior inspection and secure packaging, there is a slight possibility of the miniature being damaged during transportation — for example, displacement of the mechanism’s springs due to strong shaking. In such cases, we offer the option to exchange your item.
–– - If you find that your miniature model is not functioning properly, please first check that you are using it correctly according to the instructions provided.
– - If the miniature does not work, please contact us to confirm the return address and other details. You have 60 days from the date of purchase to send the item back.
– - A full refund is only possible if the item is returned to the supplier’s address.
— - ATTENTION: We only replace or refund items that have not been disassembled by you or damaged with any tools.
— - The item must be returned in the condition in which you received it, including all parts of the set.
– - This will help us understand the cause of the issue and resolve it faster, allowing you to receive a fully functional product more quickly.
— - WARRANTY: We are pleased to offer a one-year warranty on all our miniature pistols, providing free servicing throughout this period. We take responsibility for adhering to the highest quality standards, and this warranty reflects our confidence in the quality of our products.
